Effective Communication; Interpersonal Relationships: Trust building, EI & team dynamics; Time Management; Conflict & Etiquette; POSH & Legal Aspects

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About This Course

Effective Communication; Interpersonal Relationships: Trust building, EI & team dynamics; Time Management; Conflict & Etiquette; POSH & Legal Aspects

Course Modules

1

Professional Excellence Foundations

Learners will establish a growth-oriented mindset and identify the key competencies required for career success.

2

Principles of Effective Communication

Participants will master active listening and clear verbal messaging to improve workplace information flow.

3

Emotional Intelligence and Trust

This module provides techniques for developing self-awareness and building high-trust professional relationships.

4

Team Dynamics and Collaboration

Learners will identify strategies for working effectively within diverse teams to achieve shared objectives.

5

Time Management and Prioritization

Employees will apply productivity frameworks to manage daily tasks and meet organizational deadlines.

6

Business Etiquette and Professionalism

This module outlines standard protocols for professional behavior and social conduct in corporate environments.

7

Conflict Resolution Techniques

Participants will learn how to address and resolve workplace disagreements through constructive dialogue.

8

POSH and Legal Responsibilities

Learners will recognize legal standards regarding workplace harassment prevention and ethical compliance.

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